A STUDY ON EFFECTIVE TRAINING INPUTS PERTAINING TO WORKFORCE OF THE LOGISTICS INDUSTRY IN OMAN’

Abstract

This study was undertaken initiated by the Logistics Research Competition (LRC), Oman. All Logistics training may not yield better results and this study opens up path to make the training better effective so that employees perform better. The questionnaire was sent to workforce of many organizations through Google Form and the industries involved were Logistics, Services, Mining, and Manufacturing. The questionnaire was based on CIRO model of training evaluation.

84 responses were received and the gist of findings is depicted in conclusion. The study calls for more training in few areas and paying more attention on the inputs of training. There are more experienced employees but still they require inputs on inventory, warehousing, port operations, air cargo operations, containerization, service marketing, SCM, Steamer agent’s role, cost control, teamwork, etc. It has implications for all stakeholders and the organizations of logistics industry and training agencies in particular. A regression model was formed which shows that input variables in logistics industry have good influence on reaction and outcome evaluation and decide the effectiveness. It means the performance of workforce is decided by the training inputs in a noteworthy way as revealed by the AMOS diagram. The training programs may focus on these aspects and the organizers need to pay more attention on inputs and especially with less experienced employees.